Refund and Returns Policy

Overview

CANCELLATIONS & REFUNDS:

All orders may be cancelled up to 24 hours from purchase and may be subject to a $20 administration fee, regardless of whether your order start to proceed. 

Please note we do not accept change of mind returns. Refunds for damaged goods will only be issued to the original credit card that you use when placing your order.

S design does not offer refunds and any money paid for orders placed is not transferable. Due to the custom nature of our orders, S design does not offer exchanges on orders placed and received. PAYMENT CONDITIONS – To secure your order we require a 30% deposit of total price for orders. ORDER CANCELLATIONS – Due to our products being custom made, we do not accept cancellations of orders. Payment in full is required prior to delivery and installation of all orders. Payments are not transferable or refundable once paid. 

DAMAGES:

Please inspect the packaging of your item(s) when they arrive. If you notice any damage, you should make note of it and DO NOT accept the damaged goods.

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